This Privacy Policy describes how Vincere LLC ("Company," "we," "us," or "our"), operator of the Ryzo mobile application and related services (the "Service"), collects, uses, and shares information. It is incorporated by reference into our Terms of Service.
Ryzo was built on the belief that every young athlete deserves access to expert nutrition guidance — and that access must come with serious responsibility for how we handle the personal and health-related information of the young people who use our Service. This Policy is written to reflect that responsibility, with particular care given to the protection of minors' data.
3.1The Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 without verifiable parental consent, in compliance with the Children's Online Privacy Protection Act (COPPA).
3.2If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take immediate steps to delete that information from our systems.
3.3For users between the ages of 13 and 17, we require acknowledgment of parental or guardian awareness during account creation, and we encourage parents and guardians to be actively involved in their athlete's use of the Service through our Family Premium tier.
3.4Parents and guardians have the right to: (a) review the personal information we have collected about their child; (b) request deletion of their child's personal information; (c) refuse to permit further collection or use of their child's information; and (d) revoke consent at any time.
3.5To exercise any of these rights, parents and guardians may contact us at privacy@ryzofit.com. We will respond to verified requests within 30 days.
3.6We do not condition a child's participation in the Service on the disclosure of more personal information than is reasonably necessary for that activity.
3.7We do not knowingly sell the personal information of users under the age of 16, in compliance with the California Consumer Privacy Act (CCPA) and related state laws.
We use the information we collect for the following purposes:
5.1Ryzo uses artificial intelligence systems to generate personalized nutrition guidance based on the information you provide, including your sport, training schedule, age, and stated preferences.
5.2Information used to generate AI recommendations may be processed by third-party AI infrastructure providers under contractual data protection agreements. These providers are not permitted to use your information for any purpose other than providing the AI processing service to us.
5.3AI-generated recommendations are reviewed and informed by protocols established with the oversight of credentialed sports nutrition professionals (Registered Dietitians, CSSD), but individual recommendations are not reviewed by a human before being shown to you.
5.4We do not use your personal health information to train AI models in a way that would make your individual information identifiable to other users or third parties.
We share information with third-party vendors who perform services on our behalf, under contractual data protection obligations, including:
These providers are permitted to use your information only to perform services for us, not for their own purposes.
We may disclose information if required to do so by law, or in the good-faith belief that such action is necessary to: comply with a legal obligation; protect and defend our rights or property; prevent or investigate possible wrongdoing in connection with the Service; protect the personal safety of users or the public; or protect against legal liability.
If Vincere LLC is involved in a merger, acquisition, financing, or sale of assets, personal information may be transferred as part of that transaction. We will notify you via email or prominent notice on the Service of any change in ownership or use of your personal information.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We do not sell the personal information of any user, and we do not knowingly sell the personal information of users under 16 under any circumstances.
If you are a California resident, you have the right to:
To exercise these rights, contact us at privacy@ryzofit.com or use the in-app Privacy Settings. We will verify your identity before processing your request and respond within 45 days.
Residents of certain other states (including Virginia, Colorado, Connecticut, and others with comprehensive privacy laws) may have similar rights to access, correct, delete, and port their personal information. Contact us at privacy@ryzofit.com to exercise these rights regardless of your state of residence.
8.1We retain personal information for as long as your account is active or as needed to provide the Service.
8.2If you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required for legal, regulatory, tax, or accounting purposes, or to resolve disputes and enforce our agreements.
8.3For athletes under 18, parent or guardian deletion requests will be honored within 30 days of verified request, in compliance with COPPA requirements.
8.4Aggregated, de-identified data that cannot reasonably be used to identify you may be retained for analytical and research purposes.
9.1We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, and destruction, including encryption of data in transit and at rest, access controls limiting employee access to personal information on a need-to-know basis, and regular security assessments.
9.2No method of electronic transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
9.3In the event of a data breach affecting your personal information, we will notify affected users in accordance with applicable law, including California's data breach notification requirements, generally within the timeframe required by the law of your state of residence.
Ryzo is operated from the United States. If you access the Service from outside the United States, your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using the Service, you consent to this transfer.
11.1Nutrition and meal-logging data is health-related information that we treat with heightened sensitivity. We do not share this information with any third party for advertising or marketing purposes.
11.2If our systems detect patterns that may be consistent with disordered eating behavior, the Service may surface educational resources and, where appropriate, recommend the user or their parent/guardian consult a qualified healthcare professional. This is a safety feature, not a diagnostic determination, and is not a substitute for professional evaluation.
11.3We do not use signals related to potential disordered eating patterns for any advertising, marketing, or commercial purpose.
12.1The Ryzo mobile application may use device identifiers and similar technologies (rather than browser cookies) to support app functionality, remember preferences, and understand usage patterns.
12.2We use analytics tools to understand how users interact with the Service. These tools may collect information such as features used, session duration, and crash data. This data is used in aggregate and is not used to build advertising profiles of individual users.
12.3We do not use third-party advertising trackers within the Service.
The Service may contain links to third-party websites or services, including App Store billing pages and restaurant ordering links. This Privacy Policy does not apply to third-party services. We encourage you to review the privacy policies of any third-party services you access through the Service.
14.1We may update this Privacy Policy from time to time. We will notify you of material changes by updating the Effective Date and, where required by law, through email or prominent in-app notice.
14.2For material changes affecting how we handle children's personal information, we will provide notice and, where required, obtain renewed parental consent before the change takes effect.
14.3Your continued use of the Service after a change to this Policy constitutes acceptance of the updated Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, including requests from parents or guardians regarding a child's information, please contact:
Vincere LLC
Privacy: privacy@ryzofit.com
General: legal@ryzofit.com