These Terms of Service ("Terms") apply to your use of the Ryzo mobile application and related services (collectively, the "Service") operated by Vincere LLC, a limited liability company ("Company," "we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1.1You must be at least 13 years of age to use the Service. If you are between 13 and 17 years of age, you may only use the Service with the consent and involvement of a parent or legal guardian, who agrees to these Terms on your behalf.
1.2If you are a parent or legal guardian permitting a minor to use the Service, you agree to: (a) supervise the minor’s use of the Service; (b) assume all risks associated with the minor’s use; and (c) ensure the minor’s compliance with these Terms.
1.3Users under the age of 13 are not permitted to use the Service. If we become aware that a user is under 13, we will immediately terminate that account and delete all associated data. If you believe a child under 13 has created an account, please contact us at privacy@ryzofit.com.
1.4By using the Service as a Trainer or Coach account, you represent that you are at least 18 years of age and have the authority to add athletes to your roster. If adding minor athletes, you represent that you have obtained appropriate parental or guardian consent.
2.1Ryzo provides an AI-powered nutrition guidance platform designed for youth athletes, strength coaches, athletic trainers, and parents. The Service includes personalized nutrition plans, meal logging, hydration tracking, coach roster management, and parent visibility tools.
2.2The Service is offered across three tiers: Free (individual athlete access), Trainer Pro (coach and trainer roster management), and Family Premium (parent visibility layer).
2.3The Service is designed for informational and educational purposes only. It is not a medical service, and we are not a healthcare provider. Use of the Service does not create a patient-provider relationship of any kind.
3.1The Service provides educational and informational nutrition guidance only. The content and recommendations generated by Ryzo — including all AI-generated meal plans, nutrition guidance, and related content — are not medical advice and are not a substitute for professional medical, dietary, or nutritional advice, diagnosis, or treatment.
3.2Always seek the advice of a physician, registered dietitian, or other qualified health provider before making changes to your diet or nutrition regimen, especially if you have or suspect you may have a medical condition, eating disorder, food allergy, or any other health concern.
3.3Never disregard professional medical advice or delay in seeking it because of something you read or received through the Service.
3.4The AI-generated nutrition guidance provided through Ryzo is developed with the review and oversight of credentialed sports nutrition professionals. However, it is generic in nature and does not account for your specific medical history, current medications, or individual health conditions. It is your responsibility to consult qualified professionals before acting on any guidance provided.
3.5If you or an athlete in your care is experiencing a medical emergency, call 911 immediately. The Service is not designed or intended to be used in emergencies.
4.1Ryzo is not designed for use by individuals who have been diagnosed with or are being treated for an eating disorder, including but not limited to anorexia nervosa, bulimia nervosa, binge eating disorder, or other disordered eating conditions.
4.2If you or an athlete in your care has a current or past eating disorder, please consult a qualified healthcare professional before using the Service.
4.3If you are in crisis or believe someone is in immediate danger related to an eating disorder, please contact the National Alliance for Eating Disorders helpline or seek emergency medical care immediately.
4.4Ryzo monitors for and actively works to prevent content that could promote disordered eating behaviors, including extreme caloric restriction, unhealthy weight-cutting practices, or other harmful dietary behaviors. If you encounter such content in the Service, please report it immediately to support@ryzofit.com.
5.1You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
5.2You agree to provide accurate, current, and complete information when creating your account and to update that information to keep it accurate.
5.3Coach and Trainer account holders are responsible for obtaining appropriate consent from athletes and their parents or guardians before adding those individuals to their roster within the Service. By adding a minor to your roster, you represent that you have obtained verifiable parental or guardian consent.
5.4You agree not to share your account with any other person and not to use another person’s account without authorization.
5.5You agree to notify us immediately at support@ryzofit.com if you become aware of any unauthorized use of your account.
6.1Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference and available at ryzofit.com/privacy.
6.2We collect personal information including but not limited to: name, email address, date of birth, sport and athletic profile information, meal logs, hydration logs, and activity data you provide through the Service.
6.3For users under the age of 16, we collect and use personal information only in accordance with the California Consumer Privacy Act (CCPA) and, where applicable, the Children’s Online Privacy Protection Act (COPPA). We do not sell the personal information of users under 16.
6.4If you are a parent or guardian who has provided consent for a minor’s use of the Service, you have the right to review the minor’s personal information, request deletion of that information, and revoke consent at any time by contacting us at privacy@ryzofit.com.
6.5We implement reasonable technical and organizational measures to protect your personal information. However, no data transmission or storage system is 100% secure. We cannot guarantee the security of information you transmit to us.
7.1Nutrition plans, meal recommendations, and related guidance provided through the Service are generated by artificial intelligence systems. These systems are developed with the review and oversight of credentialed sports nutrition professionals but may not always produce accurate, appropriate, or complete recommendations.
7.2AI-generated content is based on information you provide. The accuracy and appropriateness of recommendations depends on the accuracy of the information you submit. Providing inaccurate information may result in inappropriate guidance.
7.3Ryzo does not guarantee that AI-generated nutrition guidance will achieve any particular athletic performance outcome, health outcome, or other result.
7.4We regularly review and update our AI systems with the oversight of credentialed professionals. However, the field of sports nutrition is continuously evolving. Recommendations may not reflect the most current research at all times.
8.1You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:
9.1Ryzo offers a Free tier at no cost and paid subscription tiers (Trainer Pro and Family Premium) billed on a monthly or annual basis.
9.2By subscribing to a paid tier, you authorize us to charge your payment method on a recurring basis at the rate disclosed at the time of subscription. Prices are subject to change with 30 days written notice.
9.3Annual subscriptions are billed upfront for the full year. Monthly subscriptions are billed at the start of each billing period.
9.4You may cancel your subscription at any time through the App Store (for iOS subscriptions) or through your account settings. Cancellation takes effect at the end of the current billing period. We do not provide refunds for partial subscription periods except as required by applicable law.
9.5For iOS subscriptions, billing and refund policies are governed by Apple’s Terms of Service. We do not control Apple’s refund decisions.
10.1The Service and its original content, features, and functionality are owned by Vincere LLC and are protected by United States and international copyright, trademark, patent, and other intellectual property laws.
10.2You retain ownership of any personal data and content you submit to the Service. By submitting content, you grant us a non-exclusive, royalty-free, worldwide license to use, store, and process that content for the purpose of providing and improving the Service.
10.3You may not use our trademarks, logos, or brand elements without our prior written consent.
11.1The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
11.2We do not warrant that the Service will be uninterrupted, error-free, secure, or free from viruses or other harmful components. We do not warrant that the results obtained from use of the Service will be accurate, complete, or reliable.
11.3We do not warrant that the AI-generated nutrition guidance provided through the Service is appropriate for your individual circumstances or will achieve any particular health or athletic performance outcome.
12.1To the maximum extent permitted by applicable law, in no event shall Vincere LLC, its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or other intangible losses, resulting from your access to or use of (or inability to access or use) the Service.
12.2Our total liability to you for all claims arising from or relating to the Service is limited to the greater of (a) the amount you paid to us in the 12 months preceding the claim or (b) one hundred dollars ($100).
12.3Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.
13.1You agree to defend, indemnify, and hold harmless Vincere LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) your addition of any individual to a Coach or Trainer roster without appropriate consent.
14.1These Terms are governed by the laws of the State of California without regard to conflict of law principles.
14.2Any dispute arising from or relating to these Terms or the Service shall first be subject to good-faith negotiation between the parties for a period of 30 days.
14.3If the dispute is not resolved through negotiation, it shall be submitted to binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, except that either party may seek injunctive or other equitable relief in any court of competent jurisdiction.
14.4Class action waiver: You and Vincere LLC agree that each may bring claims against the other only in your or its individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.
15.1We reserve the right to modify these Terms at any time. We will provide notice of material changes by updating the Effective Date at the top of these Terms and, where required by law, by sending you direct notification via email or in-app notice.
15.2Your continued use of the Service after any modification to these Terms constitutes your acceptance of the modified Terms.
16.1We reserve the right to suspend or terminate your account and access to the Service at any time for violation of these Terms, for any conduct we determine to be harmful to other users or the Service, or for any other reason at our discretion with reasonable notice.
16.2You may terminate your account at any time by contacting us at support@ryzofit.com or through your account settings.
16.3Upon termination, your right to use the Service ceases immediately. Sections 3, 7, 10, 11, 12, 13, and 14 of these Terms survive termination.
For questions about these Terms or the Service, please contact:
Vincere LLC
General: legal@ryzofit.com
Privacy: privacy@ryzofit.com